The Patient Experience: How You Can Know – Measures

Recently, Vyne Medical's Kent McAllister was featured in MultiBriefs sharing his thoughts on the patient experience and how you can know what is actually happening from the patient’s perspective in your health system. In part one we will cover Measures, Kent shares his views on the landscape for the discussion with some history about measuring or monitoring business processes.

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A Product Manager's View: Interoperability, Bigfoot, and Unicorns

By now you’ve passed through the gauntlet of the electronic health record mandate. The blood, sweat and tears. The cost overruns. The hours. The frustrated clinicians. The promises. The reality. In the end one thing is clear: the journey isn’t over. The hopes and promises of reducing vendors and solutions and achieving interoperability…..yeah, still not quite there, at least not yet.

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Molly MaronBlog
Not Your Average Fax Engine

There are several options available for hospitals looking to re-vamp their enterprise-wide fax solution. Some of these solutions are healthcare specific, some are not. Some allow you to index, while others just “keep” your data, often for a limited period of time. As you consider your next Fax Engine, consider the benefits of going with a technology that allows you to develop your process as your strategies and needs evolve. 

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Not Your Average Call Recording Solution

There are several options available for hospitals looking to re-vamp their call centers and call recording solutions. Some of these solutions are healthcare specific, some are not. Some allow you to index, while others just “keep” your data, often for a limited period of time. As you consider your next Recording Solution, consider the benefits of going with a technology that allows you to develop your process as your strategies and needs evolve.

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